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Getting Past No |
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ISBN: 9780553371314 Oprawa: miękka Autor: W. Ury Wydawnictwo: Bantam Books Ilość stron: 208 Rok wydania: 1999 |
Opis:
We all want to get to yes, but what happens when the other person keeps saying no?§§How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?§§In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:§§- Stay in control under pressure§- Defuse anger and hostility§- Find out what the other side really wants§- Counter dirty tricks§- Use power to bring the other side back to the table§- Reach agreements that satisfies both sides' needs§§Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiati...
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